Send arrival information to arriving guests using host’s template.

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Send departure information to departing guests using host’s template.

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Provide guest assistance for emergencies only or help locating the property.

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Communicate any maintenance issues with the host’s maintenance vendor.

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Communicate with the cleaning staff to ensure property has been cleaned and ready for incoming guests.
 

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Will arrange for last minute bookings.

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Service times between 8 AM-11 PM EST.
 

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Provide a daily report that is emailed to host.
 

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Manage all requests through the Airbnb, VRBO & Hopper apps.

 

 

Write guest reviews for departing guests based on host’s template or at the host’s discretion.

 

 

Provide 24 hour service for hosts and guests.

 

 

Monitor cameras to ensure guest’s arrival, departure, etc.

 

 

Generate new key codes for guests using the host’s keyless entry system apps.